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Deliveries & delivery times

Deliveries forms:

Due to the nature of products sold, MAPTOGO will use the postal services in the majority of cases.

logo la poste        logo colissimo

Deliveries are made to the address specified when ordering.

All the shipments can be tracked to destination for:

  •        France, Andorre, Monaco french overseas (except Wallis & Futuna and TAAF)
  •        Europe : Germany, Belgium, Denmark, Spain, Finland, Italia, Ireland, Iceland, Luxembourg, Netherlands, Poland, Portugal, United Kingdom,            Sweden and Switzerland
  •        Rest of the world : Canada, United-States, Malaysia, New-Zealand and Singapore.

For all other destinations tracking is done to the exit of France and want instead of shipping receipts in case of dispute.

 

Delivery times:

Subject to confirmation of payment, MAPTOGO agrees to process the order within 24 hours maximum and the same day for orders received before noon.

These delivery times are measured in business days (Monday to Friday), excluding holidays. Delivery cannot be done on Sundays and public holidays.

  • France, Monaco and major European cities: D+2
  • Europe: D+2 to D+4 (except Balkanic countries)
  • French overseas: D+5 to D+7

If the items in one order would be available at different dates, the delivery time will be the longest time.

 

Delivery times are indicative and MAPTOGO cannot be held responsible for consequences due to a delay in delivery. In case of more than seven days excess of the delivery time announced, the buyer has the option to cancel the order by e-mail at contact@maptogo.fr. The order will be refunded within a maximum of thirty (30) days after reception of the email.

During certain periods of the year like Christmas or public holidays, MAPTOGO cannot guarantee holding 100% of the delivery times, as logistics providers have to handle a large volume of goods.

Shipping fees:

The exact amount of shipping fees is automatically calculated based on the weight of the order. The buyer can consult the price directly in the basket before confirming the order.

 

for examples*

1 map

2 maps or 1 little guide-book

1 map + 1 guide-book

2 maps + 2 guide-books

France

2,9

3,7

4,8

7,9

France Overseas

2,9

4,9

6,9

14,9

Europe

4,9

7,9

9,9

14,5

World

5,5

8,9

11,9

16,9

 *examples with 100 g maps, little guide-book of  200g and guide-book of 350g.


  • <b>Secure payments</b><br><i>CB - Paypal - Check</i> Secure payments
    CB - Paypal - Check
  • <b>Returns and exchanges</b><br><i>100 calendar days</i> Returns and exchanges
    100 calendar days
  • <i>Order</i> <b>before 12am</b><br><i>prepared</i> <b>same day</b> Order before 12am
    prepared same day
  • <b>Free shipping*</b><br><i>over 50€/France 60€/Europe EEC</i> Free shipping*
    over 50€/France 60€/Europe EEC
Maptogo 2019 - All Right Reserved* Excluding bulky products (3D maps, framed, globes ...)